AFI 48-hour commitment - Service Level Pledge

02 June 2021

At AFI, we are delighted to announce our 48 hour MEWP Service Level Pledge whereby we are committed to accepting orders on 80% of our fleet! If you require specialist powered access support or services, such as a generator, we cannot guarantee a 48-hour turnaround for these orders, but we will endeavour to make it a reality.

If you are within 40 miles of an AFI depot and require a machine later than 48 hours after the order has been placed, we are able to accept your order – no other questions asked! This is because we want to keep the AFI experience as simple and as streamlined as possible, which is why this pledge also extends to our AFI Portal and AFI App.

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