MEWP Service Level Pledge
Our 24-Hour and 48-hour MEWP Service Level Pledge ("SLP") whereby we are committed to fulfilling orders on over 80% of our fleet within the specified time.
We have upgraded our MEWP Service Ledge Pledge where we are committed to fulfilling cherry picker orders:
- 24 Hours – Representing over 50% of our machines
- 48 Hours – Representing a further 30% of machines
This pledge applies to deliveries within 40 miles of our nearest AFI depot.
- Orders automatically accepted for a 48-hour turnaround for 80% of our fleet
- Specialist powered access support or service orders, i.e. generators, may take longer
- All machines covered are flagged
- You can place your orders online 24/7/365. Login here
Hires over 20+ days SLP
Hiring our machines for a minimum of 20 days might save you money compared with hiring on weekly basis. If you hire any of the below machines for 20+ days, we can offer next-day delivery*.
* Cut off time for next day delivery is 2.00 pm after which the delivery will be guaranteed for the day after tomorrow.
What machines are covered within our 24-Hour & 48-hour MEWP Service Level Pledge
Machines covered are as follows:
|Platform Height (ft / m)||Mast||Scissor|
|10ft / 3m||BM10E|
|12ft / 3.5m||S12E|
|15ft / 4.5m||BM15E|
|19ft / 6m||S19E|
|26ft / 8m||S26E|
|26ft / 8m||S26NE|
|32ft / 9.5m||S32E|
|Platform Height (ft / m)||Boom||Mast||Scissor|
|26ft / 8m||BMJ26E|
|30ft / 9m||BA30NES|
|34ft / 10.5m||BA34NBS|
|39ft / 12m||S39NE|
|45ft / 13.5m||BA45DS|
|51ft / 15.5m||BA51DS|
|60ft / 18m||BA60DS|
|63ft / 19m||BA63DS|
|80ft / 24.5m||BA80DS|
Off-hire Service Level Pledge
AFI is committed to ensuring customer satisfaction - as such, when you off-hire online or through the AFI App, your off-hire date will be automatically accepted, and we will collect the machine!
- The equipment must be left in a safe and secure place and be accessible for collection
- AFI-Uplift reserves the right to inspect the machine for damage before final confirmation of the off-hire
- CPA terms and conditions apply