MEWP Service Level Pledge
Our 24-Hour and 48-hour MEWP Service Level Pledge ("SLP") whereby we are committed to fulfilling orders on over 80% of our fleet within the specified time.
We have upgraded our MEWP Service Ledge Pledge where we are committed to fulfilling cherry picker orders:
- 24 Hours – Representing over 50% of our machines
- 48 Hours – Representing a further 30% of machines
This pledge applies to deliveries within 40 miles of our nearest AFI depot.
- Orders automatically accepted for a 48-hour turnaround for 80% of our fleet
- Specialist powered access support or service orders, i.e. generators, may take longer
- All machines covered are flagged
- You can place your orders online 24/7/365. Login here
Hires over 20+ days SLP
Hiring our machines for a minimum of 20 days might save you money compared with hiring on weekly basis. If you hire any of the below machines for 20+ days, we can offer next-day delivery*.
* Cut off time for next day delivery is 2.00 pm after which the delivery will be guaranteed for the day after tomorrow.
What machines are covered within our 24-Hour & 48-hour MEWP Service Level Pledge
Machines covered are as follows:

Platform Height (ft / m) | Mast | Scissor | ||
---|---|---|---|---|
10ft / 3m | BM10E | |||
12ft / 3.5m | S12E | |||
15ft / 4.5m | BM15E | |||
19ft / 6m | S19E | |||
26ft / 8m | S26E | |||
26ft / 8m | S26NE | |||
32ft / 9.5m | S32E |

Platform Height (ft / m) | Boom | Mast | Scissor |
---|---|---|---|
26ft / 8m | BMJ26E | ||
30ft / 9m | BA30NES | ||
34ft / 10.5m | BA34NBS | ||
39ft / 12m | S39NE | ||
45ft / 13.5m | BA45DS | ||
51ft / 15.5m | BA51DS | ||
60ft / 18m | BA60DS | ||
63ft / 19m | BA63DS | ||
80ft / 24.5m | BA80DS |
Off-hire Service Level Pledge
AFI is committed to ensuring customer satisfaction - as such, when you off-hire online or through the AFI App, your off-hire date will be automatically accepted, and we will collect the machine!
However:
- The equipment must be left in a safe and secure place and be accessible for collection
- AFI-Uplift reserves the right to inspect the machine for damage before final confirmation of the off-hire
- CPA terms and conditions apply